1. Be Active on Social Media
Facebook is a good place to start. It provides basic information to anyone looking for your business plus gives your customers a place to interact with your company. Having a Facebook Business Page lets customers tag your location in their posts, see your hours, address, and other information about your business, but it also gives you the opportunity to catch their attention. Posting photos and information, you can keep customers updated and also attract new customers.
Instagram is the best way to reach Millennials and Generation Y and also just a really good way to showcase the beautiful plants you have. It’s also quite simple to build your niche audience with little investment.
Twitter is my personal favorite medium for interacting with B2B customers. In 2014, there were 750 million small businesses on Twitter and that number has only increased exponentially. If you are strictly a wholesale nursery that doesn’t sell to the public, Twitter is a good place to open the conversation with other businesses and you can really develop a solid online presence for your business there.
There are several other social media networks you could be using, but if you aren’t using at least one of the three mentioned, you should definitely consider starting with at least one
2. Upgrade Your Website
As more and more customers use the internet to find what they are looking for, it’s essential to have an optimized website that is user-friendly. The trend of browsing online using phones increases each year, making a mobile-friendly site imperative. Google even ranks your site based on how mobile friendly it is. If your website doesn’t meet industry standards, there’s a good chance your site is getting buried behind other websites on search engines. You want to rank on the first page of Google or customers will not be able to find you!
3. Focus on Helping Local Customers Find You
Even if your website isn’t optimized (and you should still do this even if it is), you should make sure you add or claim ownership of your business on any local listings. You want to make sure local customers can find you, so use Google My Business to claim your page, update your hours, address, etc. so that your customers can find you. Then make sure you do the same on Yelp and Bing Places for Business. Simply verifying these pages will help, but you can also go in and respond to reviews, even the bad ones, so that potential customers see that you are actively engaged with your customers.
There are many more ways you can grow your online presence and attract new customers, but these are the three that I feel are most important. I’d love to hear from you – have any of these worked for you?
Brands may realise that social media marketing is vital, but they still need to make decisions on which platforms to use. Different businesses may think that individual platforms are more suited to their business than others. Facebook and Twitter are popular but the more visual platforms such as Pinterest and Instagram may not appeal to more traditional companies.
Some brands don't use Instagram for several reasons. However, there is immense value to this platform. This article looks at some of the reasons you should consider Instagram and the benefits of using this visual social media site.
1. Visuals lead to higher engagement levels
As mentioned, if you run a traditional brand, you may think Instagram isn't the right platform. However, it's crucial to remember that modern social media is a visual world. Generally speaking, the brands that are getting their visuals right are also enjoying the highest engagement levels.
When it comes to Instagram, every update must be visual and uploaded to a specific size. Therefore, it does take a bit of work. However, it's well worth it once you start to see the brand exposure you can enjoy.
2. You don't need a big audience to get engagement
There's no doubt that there are some significant accounts on Instagram that experience massive engagement levels. However, the good news is you don't need to build a big profile with many followers to enjoy a decent level of engagement.
The critical thing is to post on a regular basis and to use detailed descriptions and tags that will drive users in. Although diverting traffic to your website can be harder because you can't link directly from your posts, a decent amount of likes and comments is indeed something you can achieve.
3. It's excellent for your Klout score
When it comes to Klout, sometimes you can get stuck on a particular score, and it seems impossible to increase it further. It's certainly true that many brands have one or two social media networks that they excel on. However, the critical thing in improving your score is often about spreading your influence on different social media sites.
Looking back to the previous point, Instagram is a useful network for achieving good engagement levels without having a big following. Therefore, it can be the perfect site for increasing your Klout score if you're stuck on a certain level.
4. You can post Instagram updates from anywhere
Brands involved in social media marketing often post to Facebook or Twitter using a social media dashboard. Instagram is different because it is all about taking images on your mobile phone and sharing immediately.
Businesses should take advantage of this because it's a way to connect with consumers in a real way. It doesn't seem so posed and perhaps provides more insight into the business. Therefore, allow your customers to see your brand from the view of your mobile phone.
Instagram is a great social media platform that often gets ignored by some brands. It's true that it has its limitations and challenges. However, your brand should take advantage of all the good things the platform has to offer. Just remember visuals lead to higher engagement levels, you don't need a big audience, Instagram is great for your Klout score, and you can share your updates from anywhere.
You may think that a restaurant business is about as far removed from social media as it gets. After all, customers visit your physical location and pay for their meal at your restaurant. Therefore, a significant online presence doesn't seem to be crucial.
However, it's vital to keep in mind how consumers get their information in the modern world. Brands are starting to realize that their customers are online and having a significant digital footprint is necessary for all businesses. Therefore, this article looks at some of the benefits of using social media when you're a restaurant business.
1. Social media adds to your credibility as a business
It's crucial to remember that information is vital to get people to visit your establishments. Magazines and newspapers are still around, but their popularity is declining all the time. Most young people now get their information online and being active on social media means you have credibility. It seems cruel, but the restaurants that don't have that online presence may not get the custom, especially from a younger demographic.
2. Your customers may wish to comment on your business online
A significant part of social media is not related to your own presence. Another thing that you want to be aware of is what your customers are saying about you. For example, if you are getting praise, then that's something you may want to share because word of mouth travels quickly online. Equally, if the comments are not so positive, that can provide crucial feedback to improve, and you can reach out to the customer for more details. Clearly, this is all information that is useful to know and a benefit of using social media.
3. It's a great way to tell your customers about events or special offers
As mentioned, social media is the way to communicate these days. Customers can find out what's going on if you have a significant online presence. Therefore, advertising your events on your social media pages and website is an innovative idea. If you want to get your customers involved even more, consider offering a coupon available through your social media or website. This form of promotion is a useful way of connecting your web presence to your physical business.
Clearly, a restaurant business has a physical location, and that's certainly not the case for every type of modern business. However, even traditional businesses need to pay attention to the online world if they are to reach new and current customers. Therefore, your restaurant needs to have a significant social media presence as well as a useful website. Remember that social media adds credibility to your business, allows your customers to share information about you online, and it's a great way of spreading the news about events and special offers.